What is a QR code?

Introduction

QR codes are ubiquitous in today's digital landscape, serving as a bridge between physical interactions and digital experiences. In the context of the RVBoost platform, QR codes play a crucial role in gathering customer feedback efficiently. This article explains what QR codes are, how RVBoost employs them, and the ways in which they can be utilized across various media.

What is a QR Code?

A QR code (Quick Response code) is a type of barcode that stores information as a series of pixels in a square-shaped grid. QR codes can be scanned using smartphones or dedicated scanning devices, which then process the embedded information, typically directing the user to a website, app, or triggering specific actions.

RVBoost and QR Codes

In RVBoost, each location associated with your company is equipped with a unique QR code. This QR code contains a specific URL that leads to a feedback collection mechanism tailored to that location. Here’s how RVBoost leverages QR codes:

• Unique Link per Location: Each QR code generated by RVBoost contains a unique link that directs customers to a feedback submission page specific to the location they are interacting with.
• Feedback Collection Activation: When a customer scans the QR code, they are taken directly to a feedback form where they can provide their insights and reviews related to their experience at that particular location.

Usage of QR Codes

QR codes generated by RVBoost are versatile and can be utilized in various ways:

• NFC Cards: QR codes are integrated into NFC cards, providing a dual functionality. Customers can either tap the NFC card with their smartphone or scan the QR code to access the feedback form.
• Print Materials: QR codes are commonly used in print materials such as flyers, posters, menus, and business cards. Placing QR codes on these materials can significantly enhance customer engagement by making it easy for them to leave feedback.
• Digital Formats: QR codes can also be downloaded and used in digital formats, such as on websites, in emails, or through social media posts, to facilitate easy access to the feedback mechanism.

Accessing QR Codes

To access and download the QR codes for your locations, simply visit the QR codes page on your RVBoost dashboard. From there, you can manage and distribute your QR codes as needed to maximize customer feedback and engagement.

Conclusion

QR codes are a powerful tool within RVBoost for simplifying and enhancing the feedback collection process. By effectively utilizing QR codes at each location, businesses can gather valuable insights, improve customer service, and enhance overall customer satisfaction. For any questions on setting up or deploying QR codes, please reach out to our support team for further assistance.